Essay on Active Listening in Effective Communication

Listening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Lang, Floyd and Beine (2000) describe active listening as a skill that ‘focuses on attending to patients’ clues, ie, utterances and/or behaviors that are not explicit but may have special meaning and suggest unshared ideas, concerns, and expectations’. This essay will discuss how active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and silence contribute to effective communication by encouraging the speaker to convey his or her thoughts, building trust and†¦show more content†¦As the speaker continues more information is given. The listener is then able to collect the verbal and non-verbal data to gain a better understanding of what is being communicated (Eunson 2008: 310). In addition to non-verbal body language, clarify meaning and accuracy assists the listener to gain an understanding of what is being said and also helps to minimise misinterpretation. Misinterpretation occurs when a message is not understood as the sender had intended (Duck McMahan 2009: 18). Carl Rogers advises that ‘a good rule of thumb is to assume that you never really understand until you can communicate this understanding to the others satisfaction’ (1987). Clarifying meaning and accuracy can be achieved in numerous ways including asking questions and paraphrasing. Paraphrasing allows the listener to check the accuracy of their interpretation of the speaker’s meaning by restating what has been said in their own words (Turner West 2009: 208 and DeVito 2011: 66). This can also help the listener gain the full picture as paraphrasing often encourages the speaker to extend on what has already been said (DeVito 2011: 66). Asking questions also adds to under standing and minimises misinterpretation (DeVito 2011: 66 and Eunson 2008: 320). Eunson (2008: 319,321) states that asking questions such as what, how or when for clarity, understanding and accuracy helps to discover what has been left unsaid by others. Eunson goes on to argue thatShow MoreRelatedActive Listening and Strategies of Effective Communication712 Words   |  3 PagesActive Listening and Strategies of Effective Communication Active Listening and Strategies of Effective Communication Active listening is an attentive and interactive form of listening. One of the primary objectives of active listening is establishing and achieving empathy among all parties engaged in communication together. The words a person uses during communication are important, yet active listening includes listening to a persons words as well as interpreting and intuiting what a personRead MoreEssay about Active Listening Strategies within Effective Communication1070 Words   |  5 PagesListening is a skill that requires active, rather than passive, participation to advance shared understanding and minimise misinterpretation. Active listening strategies such as analysing and displaying non-verbal body language, clarifying meaning and accuracy, expressing understanding for the speaker’s feelings through empathy and moments of silence contribute to effective communication. These methods encourage the speaker to convey his or her thoughts and minimises misinterpretation between sende rRead MoreThe Importance of Listening Skills in the Workplace Essay1115 Words   |  5 PagesGiven that listening accounts for 45 per cent of time spent on communication (Eunson 2012:310), argue the importance of listening skills in the workplace. Your analysis should identify three specific listening behaviors and provide examples to demonstrate how these skills promote communication and understanding. Support your analysis with relevant communication theory and evidence from appropriate academic sources. Listening skills play a significant role in evaluating communication capabilitiesRead MoreEssay on Analyzing Communication Skills1740 Words   |  7 Pagesbeing an effective educator. We communicate with others both verbally and nonverbal by eye to eye contact, gestures, body languages, and posture. Many problems arise because of poor communication among leaders. 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Easy, rightRead MoreThe Model Of Reflective Thinking : Reporting1453 Words   |  6 PagesCommunication involves â€Å"the successful passing of a message from one person to another† (Murtagh, 2007, p.23). Whether it is through body language, listening and spoken word, we continually exchange messages between each other. In most professions, effective communication skills are necessary for the development of successful workplace relationships and foster appropriate, respectful client care (Stein-Parbury, 2012,p.194). In the healthcare field, interpersonal skills are fundamental in buildingRead MoreEssay on Strategies for Effective Managerial Communication1708 Words   |  7 PagesStrategies for Effective Managerial Communication Ensuring effective managerial communication is a daunting challenge. Each manager has to find their own â€Å"path† to capably communicate with their employees, employers, suppliers, business associates and clients. How is effective employee communication achieved? Effective employee communication is achieved by understanding yourself, the differences within your workforce and your company operating environment. It is based on successfully utilizing

American Influences on Syria - 551 Words

### just delete it ´s been merged ### Syrian Economy Syria’s economy has evolved, and molded itself into what it is now. But behind every great achievement there is a beginning. And that beginning was when Syria became independent in 1946. When Syria finally became independent, the country was able to do as it pleased. Since Syria had just become a country, it lacked resources for economic prosperity. But slowly, agriculture began controlling the country’s economy. However, by the 1960s, when the Baath party became the major political force in the country, Syria’s plan for its economy completely changed. But slowly by the mid-1960s everything went back to normal and the Baath party had the economy under control. By the 1970s, Syria achieved high rates of economic growth. The dramatic rise of the world oil prices led to increased production from domestic refineries. And high prices from agricultural and oil exports, and the fact that Syrians began to work in oil-rich Arab states encouraged growth. By the end of the decade, the Syrian economy had transitioned from agriculture based economy to being dominated by the service, industrial, and commercial sectors. Development of irrigation, electricity, water, road building projects, and the expansion of health services and education to rural areas contributed to prosperity. By the mid-1980s, Syria’s economic boom collapsed as a result of the rapid drop of world oil prices, lower export income, drought affecting agriculturalShow MoreRelatedAmerican Influences on Syria1279 Words   |  5 PagesSyria’s Government Syria and America both have very similar governments. There are only a few assets which makes syrian government Republic and us a Federal Republic. Syria’s government has three branches: legislative, executive and judicial ( Just like America!). 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Running on a platform of America-first, Republican presidential nominee Donald Trump, advocated against intervention in Syria’s war, unless the interventionRead MoreSovereignty And Non Interference During The Cold War1287 Words   |  6 Pagesin Ukraine and Syria, among others, are only the latest examples of the erosion of sovereignty and exter nal interference in internal matters. European powers of the yore exercised sovereign rights without significant external interference. They were driven by their own interest or their close allies in the shifting alliances for nearly 300 years. They fought between themselves on the continent to establish their supremacy and as well as overseas to expand their spheres of influence. Their own realRead MoreThe Syrian Civil War Crisis1736 Words   |  7 Pages(INTERNATIONAL SECURITY AFFAIRS) SUBJECT: Proposed Strategy for Dealing with Syria POLICY AND OBJECTIVE: the United States desired end state for the Syrian civil war is to end the conflict and stop civilian casualties and to restore peace and stability in the region. Moreover, the objective of the U.S. is to protect its national interest and to deny terrorist safe havens on Syrian territory, limit Iran’s influence while maintaining U.S. influence in the region. This policy supports the creation of a new, tolerantRead MoreU.S. and The Middle East Essay893 Words   |  4 PagesFirst, with the emergence of the cold war between the Soviet Union and the U.S., policymakers began to recognize the importance of the Middle East as a strategic area in containing Soviet influence. This also coincides with the U.S. becoming increasingly wary of Arab nationalism and the threat it posed to U.S. influence. Secondly, the emergence of the new Israeli state in 1948 further deepened U.S. policy and involvement in the region while also creating friction between the U.S. and A rab states whichRead MoreUsg Case Study1730 Words   |  7 PagesSWEG(A) IRAN’S PROXY WAR IN SYRIA EXSUM SUBMITTED TO MR. AHAB AND MR. KALDANI OF THE LANGUAGE, REGIONAL, EDUCATION and CULTURE PROGRAM SPECIAL WARFARE EDUCATION GROUP (AIRBORNE) BY CPT TANNER R. DERFLINGER FT. BRAGG, NC DECEMBER 2017 INTRODUCTION With the proclaimed defeat of ISIS, current ties with Russia, and the seemingly inevitable defeat of rebel forces against the Assad Regime, the Iranian government has the opportunity to spread influence within the Central Command (CENTCOM)Read MoreEssay about American Foreign Policy in Syria1237 Words   |  5 PagesThere is an increasingly growing global controversy about whether the United States should intervene in the Syrian conflict, and whether this intervention should be military or strategic. The U.S. has recently avoided interfering militarily in Syria or providing the rebels with direct support, but admitted the presence of the Syrian opposition. However, the U.S. has been criticized for its non-intervention policy, especially with the rise in the level of violence and the spread of conflict to otherRead MoreSyria Civil War Essay1673 Words   |  7 PagesName: Instructor: Course: Date: United States Intervention in Syria Introduction There are reports to suggest that mass casualty of chemical attack is unleashed in the suburbs of Damascus and this influences the long and contentious debate on the possible United States intervention in Syria civil war. According to reports, forces loyal to Syrian president Bashar Al Assad attacked the opposition controlling areas within the suburb with chemical weapons, where hundreds of civilians included women andRead MoreThe Radical Social Nationalist Party851 Words   |  4 Pagesimported through the French mandate into the Syrian elite classes. The arrival of the SSNP during the early 1930s provided a backdrop the Marxist influence of Ba’ath party officials that had transposed Marxist ideology into the nationalist movement. The founder of the SSNP, Atun Sa’adeh, was a leading figure in the nationalist movement to transform Syria into socialist nation, which was primarily based on the foundation of European education that the French had imposed as part of their colonial policiesRead MoreSyria Case Study1238 Words   |  5 PagesFor almost a decade Syria has not enjoyed peace. The war in Syria has polarized countries in the Middle East, Europe and the America. The war has led to countries taking sides depending on the interests of their leaders and the country as a whole. In the process countries from Europe, America and Asia have entered into a union that they deem fit to promote their agendas (G. Friedman 2017). This union is what is now known as the axis 1 geopolitics. Even though the countries may have different individual

Master of Educational Studies

Question: Discuss about theReflection on Te WhÄ nau Te MÄ rama Exhibition. Answer: Introduction: Te Whanau Marama Exhibition Description: The Waikato Museum and the University of Waikato Museum aligned to present an exhibition featuring the fruitful understanding of the history and conceptualised idea about Matariki. The exhibition will showcase the societal view based on the Maori traditions of the night sky or the heavenly bodies. The event will also forecast the revitalisation of the heavenly bodies in this modern world. The exhibition is reflecting the future forecast of the weather conditions and coming seasons. The purpose of the exhibition is to present the unique definition about the celestial body by considering the Maori astrology. Feeling: The arrangement of this exhibition by the University and the Museum is mainly focusing on the broadcasting the conceptual analysis of the heavenly bodies and future weather forecasts (Tyler, 2012). The experience I received there has changed the conceptual ideas about the celestial bodies. I gained the idea about the Maori celebration. As per the Maori astronomy, the population used the stars for calculating the time and the seasons. I have observed that the association of the external curators is fruitful enough to gather more specific and innovative ideas about Maori astronomy. Te Whanau Marama is the celestial bodies of sun. God has placed this sun and it plays the significant role in Maori fishing, agriculture, hunting, and building (Turi-Tiakitai, 2015). I could gather knowledge about the future seasonal events and weather conditions. Before visiting this exhibition, I was not at all aware of the underlying history regarding the creation of the stars, moon, sun, and gal axy. Therefore, it was quite mysterious for me to identify the different definition of the galaxy, stars, sun and moon. Hence, it was quite interesting place for me. However, attending such exhibition, I started receiving the keen interests on the Maori history, which provides the innovative description about the celestial body. I would rather prefer others to visit such exhibition to derive the diversified ideas about the creation of galaxy and other celestial bodies. The exhibition is even highlighting the probability of observing different language, culture, and ceremony. Evaluation: We do not usually involve in-depth thinking about the heavenly bodies, including sun, galaxy, moons, and stars. The exhibition was an appreciable event for redefining the meaning of such heavenly bodies. It was such a pleasure for me to understand the meaning of Maori or the heavenly bodies. In fact, the description of the future prediction by analysing the effects of the heavenly bodies is also quite interesting for me. It was a great experience for me to learn about the astronomy in a complete different way. I should admit that it was something fruitful and good experience for me. I am a learner and not a part of this culture. Hence, I faced difficulties to understand this completely. However, overall experience was much appreciable. Analysis: The culture defines the beliefs, experience, values, and attitudes of the diversified group of population. We know that people from different cultural background celebrate diversified cultural festivals. Each of the cultural group maintains the uniqueness. The analysis was based on the astronomical redefinition of the heavenly bodies. The sun, moon, and the stars are placed in the first house named Hui-te-Rangiora. These are then carried in a basket and placed in the sky (Britton Hamacher, 2013). This particular basket is known as Mangaroa, which is the Maori name of Milky Way. Hence, when we are looking up, the night sky reflects the dark pattern, which is running through the middle path (Orchiston, 2016). The analysis is presented for predicting the future weather conditions and the livelihoods of the societies. Conclusion: Visiting this exhibition, I could gather knowledge about the origins of Maori Astronomy. I received the idea of origins of heavenly bodies that we see in the sky. The exhibition was clearly highlighting the linking between the earth and the stars along with the several other traditional implements. Action Plan: If I receive the chance to visit this exhibition again, I would like to learn more about the astronomy. I shall try to gather knowledge about the effects of such heavenly bodies on the mankind, as predicted by the Maori Astronomy. It would be relevant for the better understanding of the Maori astronomy that has the significant impact on the future forecasts. The Wave: The application of the wave model is representing the different views that I have observed in the exhibition. I have considered myself as the helicopter and explaining the perspectives highlighted in the exhibition. The surfle indicates the overall view of the entire galaxy. The huge galaxy is perceived as the bigger space and thus it is considered as evolving. In analysing from the boatle view, I can state that the galaxy is much scary, as it is broad. However, if judged from a contradictory view of collecting pipis, the extensive area does not make any difference. On the other hand, the clifftop view is determining that the galaxy is just one of the many things. I may perceive that it does not create any kind of the special consequence in everydays life. Similarly, from the perspectives of a particular person, the entire galaxy is merely a space where the stars, sun, moon, and milky-way exist. Hence, the wave tool has been defining the different perspectives. I have visit ed the exhibition, which explained each of the details starting from the origins of galaxy. Hence, I could justify by analysing the different perspectives. References Britton, T. R., Hamacher, D. W. (2013). Meteors in the Maori Astronomical Traditions of New Zealand.arXiv preprint arXiv:1306.0651. Orchiston, W. (2016). The Skies Over Aotearoa/New Zealand: Astronomy from a Maori Perspective. InExploring the History of New Zealand Astronomy(pp. 33-88). Springer International Publishing. Turi-Tiakitai, J. R. (2015). TÃ…Â « Te Turuturu NÃ…Â  Hineteiwaiwa-Maintaining Cultural Integrity in the Teaching of MÄ ori Weaving. Tyler, L. (2012). Interpreting indigenous art in university collections.

Cognitive Intelligence and Emotional Intelligence in Organisational Behavior

Emotional intelligence Emotional intelligence (EI) involves understanding one’s emotions plus those of others and using these capabilities to ensure the best outcomes for all concerned. EI also revolves around knowledge of the source of emotions, what emotions mean, and the kind of information they provide towards being able to work well with others.Advertising We will write a custom essay sample on Cognitive Intelligence and Emotional Intelligence in Organisational Behavior specifically for you for only $16.05 $11/page Learn More The Mayer–Salovey–Caruso Emotional Intelligence Test (MSCEIT), is an assessment tool that measures and tests aspects of EI. This analysis concentrates on knowledge and rarely on the ability to perform the tasks related to the knowledge measured. Unlike the past, when all a person needed was intelligence in order to be successful, the present day scenario has made EI mandatory for success; way above intellig ence quotient (IQ). Both managers and employees should be capable of managing themselves as well as other persons in order to be successful. Emotional intelligence is practical within a working environment if an individual handles the moods, emotions and impulses of other individuals with utmost sensitivity (Eisenberg, 2000). According to Sutton (1991), emotions, both negative and positive play a vital role in an individual’s life, both in the workplace and at home. Excitement and satisfaction are common when an employee gets an appreciable hike, wins a contract or a promotion from the management. However, frustration and anger prevail when an individual’s efforts are not appreciated by the right people. Emotions shoot up when an employee is pressured to work within stringent deadlines. Such stressing situations that are common within the context of a home or office, especially while dealing with different individuals, result from the inability to make an intelligent a ssessment of the various possible emotions. Emotional intelligence in the recent past has received considerable attention as potentially useful aspect in predicting and understanding an employee’s performance and success in the workplace. According to Rotundo Sackett, (2002), EI is a complex and multifaceted ability to be efficient and effective in majority of the life’s domains, as well as job success. Further, EI has been defined on the basis of competencies as a learned capability associated with emotional intelligence that translates to phenomenal performance in the place of work.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Cognitive intelligence On the other hand, Cognitive intelligence is defined as the intellectual capabilities such as writing, reading, logic, analyzing, reason and prioritizing. Tests conducted to measure cognitive ability are used in performance a nalysis. Such tests are used to measure an individual’s ability to solve problems in various cognitive spheres. The distinction between emotional intelligence and cognitive intelligence is evidenced in the psychometric tests of assessing cognitive ability and psychometric tests of intelligence (Sparrowe et al., 2001). Cognitive intelligence as a latent trait is assessed by psychometric tests. The cognitive ability is also assessed by tests that change over time; varying on the age as well as intelligence. Strengths of emotional intelligence and cognitive intelligence With reference to job performance, cognitive intelligence has been identified to relate to such job performance dimensions as organizational citizenship behavior (OCB) and task performance. While OCB involves activities that are vital in achieving the organization’s objectives, though not formally considered as part of a job, task performance concerns the primary substantive duties that are formally consid ered part of the job (Rotundo Sackett, 2002). Theoretically, cognitive intelligence fosters task performance through the knowhow of rules, procedures and facts relevant to the technical core of the job. It further enhances OCB through such aspects as rules, procedures and facts vital for effective cooperating, helping and endorsement for the organization. Employees considered limited by their cognitive abilities may reconsider focusing on the benefits of high emotional intelligence as they often report low job performance in most jobs. With low job performance, there is a relatively larger room for correction and improvement. For instance, a salesperson who fails to retain the interest of possible customers is likely to lower the possibility of mistakes in future. As such, failure to attain job performance through cognitive intelligence can be compensated for through complementary mechanisms under emotional intelligence. Some of the strengths of emotional intelligence are as follow s: First, additional mechanisms include proficiency at identifying and understanding the emotions of other individuals. This is achievable within the working environment whereby organization members interact with coworkers, supervisors, support staff, and with outsiders such as patients, clients and customers. In the process of interacting, emotions are publicly displayed through vocal, facial and bodily signals that relay vital messages about their intentions, attitudes and goals (Sutton, 1991).Advertising We will write a custom essay sample on Cognitive Intelligence and Emotional Intelligence in Organisational Behavior specifically for you for only $16.05 $11/page Learn More For individuals with low cognitive intelligence and high emotional intelligence, such pertinent information may be transformed to high-risk performance. On the contrary, an individual with high cognitive intelligence and low emotional intelligence can accurately detect the publicl y displayed emotions to facilitate interpersonal functioning and coordination necessary for enhancing task performance. Additionally, information about other people’s intentions, attitudes and goals may be transformed into frequent OCB by individuals exhibiting low cognitive intelligence and high emotional intelligence. Such individuals can, for instance, depict the need for assistance for individuals exhibiting anxiety and sadness (Eisenberg, 2000). Secondly, emotional intelligence can enhance job performance of low-cognitive-intelligence individuals’ through regulating emotional influences to cater for social relationships. If an employee generates and displays genuine emotions, rather than fake ones, he/she is likely to receive favorable reactions. Showing genuine concern for coworkers’ problems enable employees to develop stronger relationships than employees showing less concern. To develop good social relationships, individuals with high emotional intellig ence and low cognitive intelligence may use their abilities to manage emotions. With well established and strong social relationships, there are higher chances of enhancing task performance through advice and social support. Similarly, favourable working relationships will highly prompt employees to participate in OCB more often to the advantage of colleagues (Sparrowe et al., 2001). Thirdly, job performance individuals with low cognitive intelligence can be enhanced by emotional intelligence through the effects of emotions on the individuals’ thoughts and actions. Individuals with low cognitive intelligence but intelligent emotionally can attain high levels of task performance and OCB in most jobs, by managing their emotions towards strengthening their motivation and quality of their decisions. For instance, understanding that anger leads individuals to undermine the level of risk in situations prompts managers to suppress anger while in the process of making an important fi nancial decision; thus portraying positive task performance. Similarly, an employee that understands the importance of positive emotions in enhancing motivation will boost positive emotions towards engaging in OCB (Gardner, 1983). Although open for discussion, it has been proven that emotional intelligence will often relate to the job performance of an individual within the organization with low cognitive intelligence, and in turn compensate for the low cognitive intelligence. However, as cognitive intelligence increases, emotional intelligence should be less positively related with job performance.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Emotional intelligence is associated with certain benefits. Unlike in 1918, the Intelligence quotient (IQ) is now rated 24 points higher; a direct consequence of more schooling, better nutrition and smaller family sizes. However, emotional quotient (EQ) is lower between the two periods. The low EQ is evidenced by the bahaviours common with kids in the current times; more aggressive, more angry and unruly, more lonely and depressed, nervous and prone to worry. Cases of crime and violence are on the rise; drug abuse is persisting, cases of alienation and despair rising, unwanted pregnancies, school dropouts, eating disorders and even bullying (Wood et al., 2010). In business and psychology, it has become a pass time to predict job performance. When the performance assessment is carried out comprehensively using data from subordinates, peers and superiors, EQ predicts a higher performance thrice as good as IQ. Emotional intelligence contributes up to 90 percent for leadership through t he influence, team skills, self-confidence, political awareness and achievement drive. However, unsuccessful leaders, we depicted as being angry, lacking empathy, moody, defensive and critical. In corporate setting and blue-collar occupations, emotional intelligence assessments have been employed in predicting success and failure. Furthermore, the assessments have been instrumental in predicting aggression in the workplace, academic dropout, ability to recover from severe mental conditions and ability to cope with extreme medical conditions (Eisenberg, 2000). Limitations of emotional intelligence and cognitive intelligence Although many writers and scholars of intelligence have denoted the need for emotional intelligence as a necessary condition for effective leadership or productive leader-members relations, an empirical study to scrutinize this link suggests otherwise. Contention and issues of controversy touch on the definition and methods of measurement or predicting emotional i ntelligence; and what EI is supposed to measure or predict. Although it allows us to maintain relationships and keep our actions under control, emotional intelligence is variously dismissed as being just another management concept. More often than not, organizations encourage their employees to embrace emotional intelligence both during the hiring and development stages of their careers at the organisation. Individuals with low emotional intelligence view the move by the HR as an intrusion or hindrance into their personal lives. Consequently, emotional intelligence cannot be learned overnight but requires time and effort to learn and practice it correctly (Sosik Megerian, 1999) Unlike cognitive intelligence, that is measurable using psychometric tests, emotional intelligence is people ability and measurement of the social skills among individuals is a daunting task. Numerous analysis and effort are required in order for a successful analysis to be conclusive. Cognitive ability and emotional intelligence in modern organisations Organizations instituting leadership development programs depend on the feedback of coworkers to have a clue of how their leaders conduct themselves in the workplace. Variations exist in the results of employees’ self-ratings compared to the ratings by their supervisors, coworkers and subordinates. Management development often focuses on primary skills, abilities and knowledge that are considered fundamental to high-performing individuals or effective leadership behavior. The important leader behaviours are defined and acknowledged in a way that allows for their assessment and feeding back to the individual. Once an analysis of the key traits is done, the concerned individual is motivated to increase their understanding of areas of strength and weakness, in turn driving the development of improved leadership behaviour (Conway Huffcutt, 1997). In an effort to improve the organization as well as the individual’s performance , organizations invest considerable resources into skill development the individuals on the management level and above. As expected, increase in the return on investment points to the progressive employee development strategies. In addition to the management of skill development during a management-development initiative, it is essential to consider the skills an organization terms crucial for improvement. Organizations are guaranteed of better performing leaders championing for higher returns on investment if investment in the right skills is successful (Wood et al., 2010). In a similar tone, the lines of intelligence testing movement are adhered to by roots of emotional intelligence. Various forms of intelligence, such as social intelligence or the ability to act wisely towards other individuals exist. This aspect of intelligence has since its conception been a daunting task to measure, compared to measuring an individual’s cognitive abilities. Despite the challenges, attem pts to measure social intelligence have established that it is composed of three aspects: social knowledge, attitude toward society and degree of social judgment (Gardner, 1983). Further research was instrumental in coining of the concept emotional intelligence, as the presence of cognitive ability. It was a few years later that emotional intelligence was brought to the mainstream public and was quickly embraced by the leadership development community. Organization value emotional intelligence as it provides a framework for the measuring and designing of emotionally-based soft skills. According to Goleman et al. (2002), emotional intelligence is designed for use in organizational theory, research and practice to develop effectiveness of individuals both in leadership positions and workplace. Emotional intelligence in organizational outcomes has also been correlated with performance, and especially with linkage to leadership performance. Research conducted by Sosik and Megerian (1999 ) established leaders with high emotional intelligence performed better than their low emotional intelligence colleagues. Performance on job-related cognitive ability tasks have also been linked with emotional intelligence. A survey conducted in 1997 on benchmark was conducted on various corporations. From the survey, Goleman (1998) discovered 80 percent of companies focused on trying to promote emotional intelligence in their employees through training and development. While it was implemented during the recruiting and evaluation processes, almost 90 percent of desired traits for entry-level workers but were correlated with emotional intelligence. Following the results of various studies conducted across corporations the world over; it was conclusive that evidence pointed to the importance of emotional intelligence for the entry and success in the workplace today. Similarly, inclusion of emotional intelligence competencies is important as concluded by the agricultural education res earch. Goleman (1998) further argues that in order to apply emotional intelligence in the workplace, two set of competencies ought to exist: personal and social. Similarly, a divergent view postulates that eight factors should be considered while implementing emotional intelligence in an organization. These reservations arise because individuals differ in the abilities to handle emotions; while others may manage personal emotions and anxieties well, handling other people’s emotions might prove impossible. As such, researchers have concluded that individuals’ underlying basis for their levels of ability is neutral. Additionally, the human brain is considered plastic; ready to learn at every given opportunity. Variations in emotional skills can be compensated, especially if the concerned parties are willing to take up the task. References Conway, J. M. Huffcutt, A.I. (1997). Psychometric properties of multisource performance ratings: a meta-analysis of subordinate, supe rvisor, peer and self-ratings. Human Performance. 10, 331-360. Eisenberg, N. (2000). â€Å"Emotion, regulation, and moral development.† Annual Review of Psychology. 51: 665–697. Gardner, H. (1983). Frames of mind: the theory of multiple intelligences. New York: Basis Books. Goleman, D. (1996). Emotional Intelligence. Bloomsbury Publishing Plc. London. Goleman, D., Boyatzis, R. McKee, A. (2002). Primal leadership: realizing the power of emotional intelligence. Harvard Business School Press: Boston. Rotundo, M. Sackett, P. R., (2002). â€Å"The relative importance of task, citizenship, and counterproductive performance to global ratings of job performance: A policy-capturing approach.† Journal of Applied Psychology. 87: 66–80. Sosik, J. J. Megerian, L. E. (1999). Understanding leader emotional intelligence and performance: the role of self-other agreement on transformational leadership perceptions. Group and Organization Management. 24, 367-390. Sparrowe , R. T., Liden, R. C., Wayne, S. J. Kraimer, M. L. (2001). â€Å"Social networks and the performance of individuals and groups.† Academy of Management Journal. 44: 316–325. Sutton, R. I. (1991). â€Å"Maintaining norms about expressed emotions: The case of bill collectors.† Administrative Science Quarterly. 36: 245–268. Wood, J., Zeffane, R., Fromholtz, M., Wiesner, R., Creed, A., Schermerhorn, J., et al. (2010). Organisational behaviour: Core concepts and applications (2nd ed.). Brisbane: John Wiley and Sons. This essay on Cognitive Intelligence and Emotional Intelligence in Organisational Behavior was written and submitted by user Vanessa Stevenson to help you with your own studies. 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Boiling points essays

Boiling points essays Boiling Points and Intermolecular Forces Introduction: Intermolecular force is the force of attraction and repulsion between molecules. They are much weaker than covalent bonds. When boiling a liquid to form a gas, the intermolecular forces are broken not the covalent bonds. A molecular compound that has strong Van der Waals forces will also have a higher boiling point since more energy is required to break the intermolecular bonds. (Notes) Purpose: To test the theory and rules for London and dipole-dipole forces. Question: What trend in boiling points of the hydrogen compounds of elements in groups 14-17? Hypothesis/Prediction: According to dipole-dipole attractions attractive forces are between polar molecules which have higher electronegetivity difference. And only H2O and HF are the polar molecules in group 16 and 17 which means they have the chances of larger dipole moments in the molecules with greater attraction between molecules. Since we know that the strength of the London forces depends on the number of electrons and boiling point increases as the number of electrons increases. And as we see in the groups in each group the number of electrons increases and also the same one repeats itself, but some molecules in it are also polar like HF and H2O. And so when a polar molecule that has the same number of electrons as a non- polar molecule will have higher boiling points due to dipole- dipole forces. And thus it is predicted that the boiling point increases as the of electrons increases in each group. c) The trend in boiling points of the hydrogen compounds of elements in groups 14-17 is that as the total number of electrons increases in the same group and boiling point also increases and also as the group increases the boiling point also increases as they are all non- polar and their number of electrons also increase as it goes down the same group. But there are two exceptions in that t ...

Interview with an immigrant 4 pages single spaced Essay

Interview with an immigrant 4 pages single spaced - Essay Example Nabeeb: Learning English was really hard, especially considering that I had spoken a different language for 20 years. In Tanzania, I was accustomed to speaking the national language which is Kiswahili, in addition to my local Chagga dialect. It is very rare to find people speaking in English in Tanzania, and in fact, most people perceive English as a foreign language. Considering that I spoke very little English by the time I came to the United States, the language barrier was so much of an issue that most of the time, I did not make sense in my broken English, and people would laugh at me. Interviewer: It must have been really hard to get laughed at. How did you handle it? Nabeeb: At first, it was so humiliating. Imagine having kids as young as 6 years old laughing at you because they speak better English than you. It became so bad that I opted not to talk to people and this made me very lonely and homesick. Interviewer: So how did you overcome the language barrier issue and speakin g of home sickness, how bad was it? Nabeeb: After secluding myself for around two months, I realized that life would not get any easier if I did not take up the responsibility of fighting of the language barrier problem. I, therefore, enrolled at a local grammar school where I took up English lessons, started interacting with people and actually urged them to correct me whenever I spoke bad English. But I must say that for an immigrant, having to distinguish between formal English and American slang is an uphill task. The homesickness? No words can fully describe what it feels like to be in an alien land, away from friends and family, and forced to adapt to new life. I would get so home sick that I would spend my free time trying to find other Tanzanians who help me manage the homesickness. Communicating with my family back in Tanzania via telephone also helped ease the homesickness. However, the international calls were very expensive at the time for a student, meaning that communi cation was very rare. Interviewer: Apart from the language barrier and homesickness, what other challenges have you faced as an immigrant in the United States? Nabeeb: Once I set foot in the United States, everything was totally different. It is like waking up to a new world; the weather, the food, the modes of dressing, the accents, and more so the system of education, all gave me a culture shock. In class especially, I found the teaching methods so strange that I used to be the quietest student in class. I could not dare ask questions or even answer them. It really took me time to get adjusted to the American classroom. In addition, there are too many laws controlling the lives of immigrants that one almost feels suffocated. Obtaining a driving license, getting a work permit, travelling out of the country, getting social security, among many other regulations almost make one feel like a suspect. I must also add that it took me quite a while to get used to eating burgers and pizzas . I used to crave for Tanzanian food so much that I would try the recipes only to end up disappointed because the ingredients I found here are not the same as those used in Tanzania. Anyway, after months of complaining, I finally adjusted and I got used to the food here. Interviewer: But the experiences could not have been all bad. Is there anything positive about being an immigrant in the United States? Nabeeb: Everyone wants to live the American dream. That is what I came chasing for and that is the best decision I ever

Researched Literary Analysis Essay Example | Topics and Well Written Essays - 1750 words

Researched Literary Analysis - Essay Example The traditional prim pram conventions like pristine landscapes, innocent boys, loving parents, perfect mentors, and the security provided by an impeccable moral order had degenerated to the plight of some cheap and outdated joke. In contrast, the Bank’s narrative is set in a comparatively macabre ambience where the teenagers play with guns and marijuana, little girls are exposed to sexual abuse and pornography, death and violence always lurk in the background and everything ultimately seems to come down to sex and money. ‘Rule of the Bone’ appears to be a bloody spoof on the traditional notion of American Dream where the world order is defined by a burgeoning middle class whose popular idea of success hovers around cars, dish washers and the Sunday mass. Chappie, the protagonist in ‘Rule of the Bone’, if one could call him a protagonist in the true sense of the word fits nowhere in this cozy world order. Infact the only way he manages to infiltrate this sophisticated world is by breaking into a rich family’s summer house, along with his friend Russ. However, the accompanying filth and grime that seems to be his fate soon come to settle around him even in such polished quarters. Banks nowhere in his novel makes a conscious or deliberate attempt to make his characters likeable or tries to coax out the unguarded sympathy of his readers for his characters (Kakutani 2). The escapades of a teenager, who has problems with drugs, who puts in with violent bikers who love to b ludgeon homosexuals, who breaks trigger happy during fits of rage and frustration will certainly not make a good bed time story. Yet, the irony is that Banks never intends his book to be just another bed time story. On the contrary, ‘Rule of the Bone’ is a work of art that jolts the consciousness of its readers out of their cherished notions of what is acceptable